HOA Move‑In Rules for The Crossings Buyers

You just got your offer accepted at The Crossings. Now comes the part no one talks about enough: the HOA move-in rules. If you plan ahead, your move can be smooth, fast, and free of surprise fees. In this guide, you’ll learn what The Crossings buyers typically need to arrange, how to handle insurance and elevator reservations, and when to contact the City of Mountain View for parking or permits. Let’s dive in.

Why HOAs set move-in rules

Homeowner associations in California operate under the Davis-Stirling Common Interest Development Act and each community’s CC&Rs, Bylaws, and Rules and Regulations. These give the HOA authority to manage common areas and adopt reasonable move-in policies that protect elevators, corridors, and finishes while keeping the community running smoothly.

Most communities publish a written Move-In/Move-Out Policy. It explains how to book elevators, what insurance documents your movers must provide, permitted hours, deposits and fees, and how damages are handled. Ask the association or management company for the current policy as soon as your closing date is firm.

What to expect at The Crossings

Every association is a little different, so confirm details with The Crossings’ management. The items below reflect common practices for California condo and planned communities and will help you plan the logistics.

Reserve elevators and common areas

Many associations require advance reservations for elevators and service areas. You usually book a specific date and time block. If a service elevator exists, you may be required to use it.

Movers are typically required to protect common areas. Expect to see elevator pads, door and wall guards, and floor runners. Your movers should remove boxes, wrapping, and debris from common areas at the end of the day.

Costs often include a nonrefundable administrative fee and a refundable damage deposit. Typical ranges are reservation fees of about $50 to $200 and refundable deposits of about $250 to $2,000. These are general ranges only. Verify the exact amounts with The Crossings.

Insurance and COI from your mover

Most HOAs require a Certificate of Insurance before move day. Common requirements include:

• Commercial General Liability with limits often at least $1,000,000 per occurrence
• Commercial Automobile Liability for the truck
• Workers’ Compensation if the mover has employees
• Additional Insured endorsement naming the HOA, and sometimes the management company and unit owner
• Certificate holder listed as the HOA or management company so they receive it directly

Many associations require the COI 3 to 7 days before the move. Without it, movers may be denied access to common areas.

Deposits, fees, and damage billing

Plan for two types of charges:

• A nonrefundable reservation or administrative fee
• A refundable damage deposit used to cover potential repairs

Some HOAs add fees for weekend or after-hours moves. After your move, management will inspect the areas used. If no damage is found, deposits are typically returned within the timeframe listed in the policy. If repairs are needed, the HOA will deduct costs and provide an itemized statement or invoice for any excess.

Scheduling and permitted hours

To limit noise and disruption, many HOAs restrict move-in hours. Weekdays between typical business hours are common. Some communities allow limited weekend moves with an extra fee. Lead time to reserve can run 7 to 30 days, especially during peak seasons. Some HOAs also require the owner to be present to check in and out with management or security.

Access, security, and parking

Expect to check in with management or security on move day. Movers may need an escort or be restricted to certain entrances and routes. Parking and loading are often limited to designated areas. If your movers plan to stage on a public street, review City of Mountain View rules early and confirm whether a temporary parking or curb permit is required.

Protect finishes and avoid prohibited conduct

Standard rules include protective pads on elevators, floor runners in corridors, and careful handling of dollies or hand trucks. Movers are often prohibited from crossing landscaped areas, smoking on-site, leaving debris, or idling vehicles where not allowed.

Trash, appliance disposal, and recycling

Some associations require moving crews to haul away packing materials and large items. Others provide access to specific dumpsters and may charge extra for bulky items. Ask whether appliances or oversized debris must be handled through the city’s solid waste and recycling service.

Inspections and disputes

Many HOAs document the condition of common areas before and after moves. If damage occurs, the owner is typically responsible for costs. You can usually dispute charges through the process outlined in the association’s governing documents.

Mountain View rules that can affect your move

City requirements can apply if your move impacts the public right of way. Plan ahead so your movers are not delayed.

• Parking and curb permits. Large trucks that occupy curb lanes, guest spaces along public streets, or block travel lanes may require a temporary parking or curb permit issued by the City of Mountain View. If lane closures or traffic control are needed, permits are likely required.
• Street parking limits and towing. Mountain View enforces posted parking restrictions and tow zones. Confirm whether your loading area is on city streets or private association property.
• Noise and hours. Mountain View and Santa Clara County have noise ordinances. Early morning or late evening moves may violate local rules, which is why many HOAs align move windows with allowable hours.
• Large item disposal. For appliances or bulky junk, check the city’s solid waste and recycling options to see what is accepted and how pickup or drop-off works.

Your step-by-step move-in timeline

Use this planning sequence to keep your move on track.

3 to 6 weeks before

• Request The Crossings Move-In/Move-Out Policy, Rules and Regulations, and any required forms.
• Get contact details for the HOA or management representative who schedules moves.
• Begin interviewing movers. Ask if they have condominium experience and if they can meet the HOA’s COI requirements.
• If you expect to use street parking for the truck, contact the City of Mountain View to confirm permit needs, fees, and lead times.

2 to 3 weeks before

• Reserve the elevator and loading area with the HOA. Submit all application forms.
• Share the HOA rules with your mover and get confirmation in writing that they will comply.
• Ask your mover to prepare and send the COI naming the HOA and, if required, the management company and unit owner as Additional Insured.
• Pay any reservation fees and refundable deposits to secure your time slot.

3 to 7 days before

• Confirm your date and time with both the HOA and movers.
• Verify parking and curb plans, including any city permits. Confirm whether you need to be on-site for check-in.
• Confirm who supplies elevator pads, wall guards, and floor protection.

Move day

• Check in with HOA management or security on arrival.
• Ensure movers follow protection and routing rules and have COI available.
• If offered, do a pre-move walk-through with the HOA representative. Take photos of common areas you will use.

After the move

• Attend or arrange the post-move inspection.
• Request an itemized statement if any deductions are taken from your deposit.
• Confirm the timeline for deposit return.

Checklists you can copy

Use these quick lists to keep details clear for your team and movers.

Mover vetting checklist

• Licensed and insured for California household moves
• Recent condominium move experience
• Will provide COI with required limits and endorsements
• Can meet HOA move window and protection rules
• Provides a written estimate and on-site lead contact

COI requirements checklist

• CGL at least $1,000,000 per occurrence (verify exact limit with HOA)
• Auto Liability for moving vehicles
• Workers’ Compensation where applicable
• Additional Insured endorsement naming HOA and, if required, management company and unit owner
• Certificate holder listed as the HOA or management company
• Submission timing that meets HOA deadline

Day-of move checklist

• Check in with HOA or security before unloading
• Elevator pads, door and wall guards, and floor runners in place
• Movers keep corridors clear and remove debris after each trip
• No smoking, idling, or prohibited routes
• Pre and post-move photos of common areas

Typical fees and insurance ranges

These figures are common benchmarks and not specific to The Crossings. Always confirm the current rules and amounts with the HOA.

• Reservation or administrative fee: about $50 to $200
• Refundable damage deposit: about $250 to $2,000
• Weekend or after-hours surcharge: sometimes $50 to $300
• COI liability limits: CGL commonly at $1,000,000 per occurrence; Auto Liability required; Workers’ Compensation where applicable

Final tips for a smooth move

• Get the HOA rules in writing early. Do not rely on verbal guidance. Policies can change and onsite staff may need the forms on file to release an elevator.
• Align your mover’s schedule with permitted hours. Share the rules and require written confirmation.
• Plan parking before move day. If you need curb space, coordinate with the City of Mountain View.
• Document common areas. Photos taken before and after help resolve questions about conditions.

If you want a move-in plan that feels organized from closing to keys, our team’s local process and vendor network can help you reserve correctly, meet COI requirements, and avoid last-minute surprises. Ready to streamline your move to The Crossings? Schedule a Consultation with the Unknown Company.

FAQs

Do The Crossings buyers need to book elevators for move-ins?

• Many condo HOAs require advance elevator reservations with protective pads and defined time blocks. Confirm the exact process with The Crossings management.

What insurance do moving companies need for HOA approval?

• HOAs commonly require a Certificate of Insurance with CGL, Auto Liability, and Workers’ Compensation, plus Additional Insured endorsements naming the HOA and often the management company.

Are there deposits or fees for moving in at The Crossings?

• Expect a nonrefundable administrative fee and a refundable damage deposit. Typical ranges are about $50 to $200 for fees and $250 to $2,000 for deposits. Verify current amounts with the HOA.

How do Mountain View permits affect moving trucks?

• If a truck needs curb space or blocks a lane, the City of Mountain View may require a temporary parking or curb permit and possibly traffic control. Ask the city early about thresholds and lead times.

Who pays if common areas are damaged during the move?

• The unit owner is typically responsible. The HOA inspects after the move, deducts repair costs from the deposit if needed, and invoices any additional amount with an itemized statement.